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Email Migration to domain address from @sekur.com address (or from one @sekur.com address to another)
Email Migration to domain address from @sekur.com address (or from one @sekur.com address to another)
Jonathan S avatar
Written by Jonathan S
Updated over 2 years ago

The SekurMail Email Migration tool allows you to import all emails and folders from a remote IMAP account into your domain email account hosted on Sekur’s platform.

Please note: Same instructions apply if you want to migrate from one @sekur.com address to another @sekur.com address, but disregard paragraph below regarding domain name registration and MX records.

Before proceeding with below instructions, you must have a registered domain name that you have set up with Sekur’s MX records. Please see article titled “Adding Business Domain and Email” for details.

Please read and follow these steps carefully to import your data.

1) Set up migration settings in SekurMail

· Gather the IMAP account settings for the remote account. You’ll need IMAP server, username, password, port and SSL or TLS settings.

· Go to SekurMail, click Sekur (icon with 3 horizontal lines) -> Data -> Email migration. Enter migration settings as shown below.

· Once all settings are entered click “Start email migration”

2) Carefully read the confirmation message and confirm to start the process.

You will see this message if you have turned ON to “Delete email in local account before migration”

You will see this message if you have turned OFF to “Delete email in local account before migration”

5) The migration process will begin.

· First it will verify IMAP server connection and credentials are correct. This will be verified quickly, if successful the migration of folders and emails will commence. This will take some time depending on how much email you are migrating.

· The SekurMail interface will be unusable during migration so wait for the process to complete.

· Once all is complete and successful you will see this.

· If there is a problem with IMAP settings or credentials, the migration will abort as shown below. Remote IMAP connection failed

· Please double check that your settings and credentials are accurate and retry.

· Upon completion your SekurMail interface become available again. Go to the Mail module to confirm emails have migrated.

· If you close your browser or tab during the migration process, the migration will continue. Upon return if a migration is still running, the SekurMail interface will be blocked with a notification of the running migration.

· You must wait for the migration to complete at which time the SekurMail interface will become available.

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