You can cancel your Sekur subscription at any time using either a desktop web browser or a mobile web browser.
Cancellation is self-service and does not require contacting support, though our team is available if you run into any issues.
The instructions below walk you through the cancellation process step by step, covering both the desktop and mobile browser experience.
Note: Subscription cancellation cannot be completed within the Sekur mobile apps. To cancel your subscription, you must do so through a web browser (desktop or mobile) by following the steps outlined below.
Cancel Via Web Browser
Open a web browser, type: sekur.com
Click on Login on top right hand side
Enter your Sekur username and account password, click sign in:
On the top right side, click on Settings button
Click on Billing (two different paths)
Click on "Cancel Subscription"
Confirm cancellation of service, and write out the reason of your cancellation.
Click on "Cancel my Subscription", you will see a prompt confirming stating the last day of accessibility. Click OK to continue cancellation.
Cancellation of account complete
Important: Data Retention After Cancellation
By cancelling your Sekur subscription, you acknowledge that once the cancellation window has passed, all data associated with your account; including but not limited to: emails, files, and stored content; may be permanently purged from Sekur's systems. This data cannot be recovered once purged, even by Sekur support staff.
If you wish to retain access to your data, we strongly recommend backing up or exporting any important information before your cancellation takes effect.
Sekur is not responsible for any data that is deleted as a result of account cancellation. It is the user's sole responsibility to back up or export any important information before cancellation takes effect.
If you have questions about what will happen to your specific account data or need guidance on exporting your information, please contact Sekur support prior to cancelling.